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Talk to Real People Who Care. Our Dedicated Support Team is Here For You.

We're Here to Help

At Balance Credit, we're committed to providing the financial support you need. Our friendly team is ready to assist you every step of the way.

Apply Online to explore your loan options today.
Visit our FAQ for answers to commonly asked questions about payments, eligibility, and more.

Have questions? We're just a call, click, or message away!
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Location
Hours of Operation

Monday - Friday
7:00 a.m. - 8:00 p.m. CST

Saturday
8:00 a.m. - 5:00 p.m. CST

Sunday
Closed

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Email
Drop us an email
By mail:

Attn: Customer Support
P.O. Box 4356
DEPT # 1557
Houston, TX 77210-4356

Your financial journey matters to us. Reach out today, and let's work together to ensure your financial needs are met.

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Contact Us
support@balancecredit.com
(855) 942-2526

This loan is designed to help with short term, immediate financial needs. It could be considered a costly form of credit and may not be the best long-term solution for your personal situation. Make sure you understand the loan terms and can repay on time.

In AK, AR, AZ, FL, IN, KS, KY, LA, MI, MN, MT, OH, OK, SC, TN and TX, loans are provided by Capital Community Bank (or by one of its affiliates or divisions), a Utah Chartered bank, located in Provo, Utah, Member FDIC. All loans funded by Capital Community Bank (or by one of its affiliates or divisions) will be serviced by Balance Credit.

SunUp Financial, LLC, NMLS number 1331747.

AL Residents: Loans may be provided by either 1) SunUp Financial, LLC (License No. MC22640), or 2) Capital Community Bank (or by one of its affiliates or divisions), a Utah Chartered bank, located in Provo, Utah, Member FDIC. Your loan agreement identifies your lender.

DE residents: SunUp Financial, LLC is licensed by the Delaware State Bank Commissioner, License No.024137, expiring December 31, 2025.

* Rates & Terms vary by state. Balance Credit is not a lender in all states. Not all applications are approved.

** APPROVAL: In some cases, the decision may take longer; some customers applying for Balance Credit or third-party products may be required to submit additional documentation to verify application information. FUNDING: Applications processed and approved before 6 PM CT on business days and prior to 4:00 PM CT on Sundays are typically funded the next business day.

Customer testimonials and ratings reflect the individual’s own opinions and are not necessarily representative of all experiences.

USA PATRIOT ACT NOTICE: IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.