Balance Credit’s Loan Servicing

Your Trusted Partner in Financial Empowerment

Lending Partners

Flexible Installment Loans Tailored to Your Needs

The bank partner leverages our platform and technology by outsourcing customer marketing and loan servicing to us.

We handle these aspects while the bank remains responsible for loan origination, underwriting, and funding. They monitor regulatory compliance requirements and ensure their standards are strictly followed.

Capital Community Bank

1835 W. State St.
Pleasant Grove, Utah 84062

(801) 763-5066
customercare@ccbank.com

CCBank Privacy Policy

We tailor our services to meet various needs across the country.

Balance Credit offers unsecured installment loans and credit services in select states for a wide range of needs.*

In some states, Balance Credit does not directly offer loans.

Instead, our FDIC-insured, state-chartered bank partner provides reliable and efficient loan servicing solutions. View more information about our bank partners in your state.

How Can I Apply for Loan Servicing?

Customers can manage their loans online through our self-service portal. Our platform offers a quick application process. The data-driven underwriting often provides a decision within seconds.

At Balance Credit, we aim to be your trusted partner on the path to financial empowerment.

We offer clear tools and tailored guidance for secure loan management. If you’re ready to take the next step, check your eligibility today!

Contact Us

Our dedicated customer service team is always ready to answer your questions about repayment schedules or any other concerns.

Hours of Operation

Monday - Friday
7:00 a.m. - 8:00 p.m. CST

Saturday
8:00 a.m. - 5:00 p.m. CST

Sunday
Closed

Give us a call

(855) 942-2526

Drop us an email

support@balancecredit.com

By clicking on the TrustPilot link above you will leave balancecredit.com and be redirected to a different website operated and maintained by that site owner. The privacy policy and terms and conditions of that website will apply, which may differ from those of Balance Credit.

Your Trusted Financial Solution When Life Happens.

This loan is designed to help with short term, immediate financial needs. It could be considered a costly form of credit and may not be the best long-term solution for your personal situation. Make sure you understand the loan terms and can repay on time.

In AK, AR, AZ, FL, IN, KS, KY, LA, MI, MN, MT, OH, OK, SC, TN and TX, loans are provided by Capital Community Bank (or by one of its affiliates or divisions), a Utah Chartered bank, located in Provo, Utah, Member FDIC. All loans funded by Capital Community Bank (or by one of its affiliates or divisions) will be serviced by Balance Credit.

SunUp Financial, LLC, NMLS number 1331747.

AL Residents: Loans may be provided by either 1) SunUp Financial, LLC (License No. MC22640), or 2) Capital Community Bank (or by one of its affiliates or divisions), a Utah Chartered bank, located in Provo, Utah, Member FDIC. Your loan agreement identifies your lender.

DE residents: SunUp Financial, LLC is licensed by the Delaware State Bank Commissioner, License No.024137, expiring December 31, 2025.

* Rates & Terms vary by state. Balance Credit is not a lender in all states. Not all applications are approved.

** APPROVAL: In some cases, the decision may take longer; some customers applying for Balance Credit or third-party products may be required to submit additional documentation to verify application information. FUNDING: Applications processed and approved before 6 PM CT on business days and prior to 4:00 PM CT on Sundays are typically funded the next business day.

Customer testimonials and ratings reflect the individual’s own opinions and are not necessarily representative of all experiences.

USA PATRIOT ACT NOTICE: IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.